We attended the Customer World Experience on 14th May 2019 at Heathrow.
We were honoured to have such exemplary speakers (can list here if you want to!) on this subject and to have the opportunity to ask questions and work with other likeminded businesses.
We were pleased to identify that we are getting some things right but there is still a lot for us to do. The key message of the day is that if we get the right people working for us and we develop and look after them well, they will treat our customers well. Read full testimonial in the Article Zone