Congratulations for the event. It was really well organized and valuable for me. I was specially satisfied with the quality of the presentations and the presence of top specialists from the field. Of course, not forgetting the opportunity to receive the certification at the end, which I will be glad to add to my CV. For those and many other reasons, I would definitely recommend this event for all new entrants in this field, as well as to those who already developed and deployed CX in their companies. The learnings and networking opportunities are tremendous.