Speakers

All of our speakers are experts in their field. For every event we hand pick a number of speakers who can share the cutting edge trends in the industry as well as speakers who can share their stories on how they achieved success.

See speakers for our upcoming events:

Jeremy Maggs Event Chair Journalist & TV Presenter

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Jeremy Nicholas Event Chair Writer & Broadcaster

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Geoff Ramm Multi-award winning speaker Author of Celebrity Service

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Nigel Risner Motivational Speaker Business Coach CEO Speaker of the Year

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Royston Guest CEO Pti Worldwide

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Annette Franz CX Thought Leader CX Journey Inc

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Gavin Atkinson CX specialist and call centre expert WNS Global Services SA

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Jan Richards Head of Insights & Planning Dublin Airport

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Jeroen Kuiper General Manager Allsecur

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KK Diaz Business Coach A-Game Business Consulting

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Larry Borowitz Head of Service Lab Operations Management Discovery Health

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Laura Brown Retail Director Harrods

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Magauta Mphahlele Ombud (Acting) The Consumer Goods and Services

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Mitchell Barker Founder WhichVoIP.co.za

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Nina Gyubbenet Customer Experience Director Tele2

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Peter Ryan Principal Ryan Strategic Advisory

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Representative Head of Strategy and Transformation Large South African bank

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Ricardo Saltz Gulko Founder Eglobalis

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Rod Jones Independent Consultant Contact Centre Consulting

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Roz Broome Customer Experience Consultant Independent Consultant

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Steven Carleton Founder & President CustomerMatters LLC

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Steven Jacobs Area Director HSBC Bank

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Tanya Phillips Chief Operating Officer Genii Analytics

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