Speakers

All of our speakers are experts in their field. For every event we hand pick a number of speakers who can share the cutting edge trends in the industry as well as speakers who can share their stories on how they achieved success.

See speakers for our upcoming events:

CEW Birmingham 2017

Jeremy Nicholas Event Chair

Jeremy is a writer and broadcaster with 30 years on TV and radio, most with the BBC. He's best known for pr...

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Geoff Ramm Multi-award winning speaker Celebrity Service & OMG Marketing

Prepare to be entertained, energised and enlightened, on a journey of memorable customer service and market...

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Royston Guest CEO Pti Worldwide

Royston Guest is CEO of Pti Worldwide, a global consultancy and training organisation with a proven track r...

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Clare Muscutt Head of Customer Experience Sainsburys

Clare is responsible for the Customer Experience Team and Strategy at Sainsbury's
Setting direction thr...

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Duncan Wallace Managing Partner EMEA Treehouse Global

Duncan specialises in ‘Direct Channel Solutions & Strategic Operations’ and has over 25 years experience as...

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Laura Brown Retail Director Harrods

Laura is responsible for the sales, service, standards and customer experience at Harrods. She has overall ...

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Mark Angus CEO & Managing Editor Knowledge Executive & cxi.today

Networker, researcher and strategist, Mark Angus is the CEO & Managing Editor of Knowledge Executive & cxi....

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Nigel Risner Motivational Speaker Business Coach CEO Speaker of the Year

Having started his own business in 1983 and becoming one of the youngest CEO’s at the age of 26, Nigel quic...

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Rachel Lane Founding Partner The Customer Success Partnership

Rachel is an expert in customer analytics. She has over 10 years’ experience working within customer engage...

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Richard McCrossan Digital Head Genesys Digital

Richard McCrossan heads up Genesys Digital in Europe, Middle East and Africa. In this role, he helps EMEA'...

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Rob Martin Head of Sales Warwick Analytical Software Ltd

Rob is an experienced business development executive within the analytics market. Having spent the past 15 ...

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