Speakers

All of our speakers are experts in their field. For every event we hand pick a number of speakers who can share the cutting edge trends in the industry as well as speakers who can share their stories on how they achieved success.

See speakers for our upcoming events:

CEW Birmingham 2017

Jeremy Nicholas Event Chair

Jeremy Nicholas is a writer and broadcaster with thirty years on TV and radio, most of it with the BBC. He’...

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Geoff Ramm Multi-award winning speaker Author of Celebrity Service

Prepare to be entertained, energised and enlightened, on a journey of memorable customer service and market...

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Royston Guest CEO Pti Worldwide

Royston Guest is CEO of Pti Worldwide, a global consultancy and training organisation with a proven track r...

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Clare Muscutt Head of Customer Experience Sainsburys

Clare is responsible for the Customer Experience Team and Strategy at Sainsbury's
Setting direction thr...

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Duncan Wallace Managing Partner EMEA Treehouse Global

Duncan specialises in ‘Direct Channel Solutions & Strategic Operations’ and has over 25 years experience as...

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Gilles Talbot Sr. Principal Business Consultant Genesys

Gilles has over 15 years of experience in Contacts Centers and Customer Experience management. He has been ...

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Laura Brown Retail Director Harrods

Laura will explain how Harrods achieved the status of being a top employer and the impact it has had on the...

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Nigel Risner Motivational Speaker Business Coach CEO Speaker of the Year

Having started his own business in 1983 and becoming one of the youngest CEO’s at the age of 26, Nigel quic...

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Richard McCrossan Digital Practice Lead, EMEA Genesys

Richard McCrossan heads up Genesys Digital in Europe, Middle East and Africa. In this role, he helps EMEA'...

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Rob Martin Head of Sales Warwick Analytical Software Ltd

Rob is an experienced business development executive within the analytics market. Having spent the past 15 ...

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