Why you should be joining us at the CEW London 9th Annual Summit

Customer Experience is changing and the ONLY way to gather the latest methodologies all under one roof is the Customer Experience World 9th Annual London conference.

Year after year The Focus Group bring together 400 top experts and innovators of multi industry sectors, all with one vision in mind - Customer Experience!

We really think this event has value for you, and here are a few reasons why!

What is on offer?

• Exposure to the latest breakthrough in Customer Experience Thinking
• Introduction to Customer Outcome based thinking
• New Leadership & Soft Skills Strategies

CX has been heralded as the new strategic battleground!

Who will be taking part?


This years’ speakers offer insight, innovation, ideas and information on a wide spectrum of Customer Centric topics. Including in this years’ line up are:
Jeremy Nicholas - Chairperson from Talking Toolbox
Mark Angus - Global CX Trends, CEO & Managing Editor of Knowledge Executive
Tilak Banerjee - Strategist from DELL Technologies
Blake Morgan - Disrupting Customer Expereience, Author of More is More
Lousie Beardmore - Employee engagement, United Utilities

Who will be attending?

This is a cross industry event for Executives involved in any aspect of Customer Experience strategy, design, management & implementation. In attendance will also be Industry experts & corporations who provide advice, service and/or products to help CX executives.
With this being a practitioner lead event, the majority of attendees are decision makers who are looking to excel their CX knowledge. With this in mind, you can be sure that the 9th Annual London Conference will be a great place to network, grow and learn.

Does this event sound like something you would be interested in?

Over the next few weeks we will be regularly sending out and posting information and updates giving you added insight into what is shaping up to be our BEST event yet. You can keep up with our article zone and follow us on social media too.

There is a New Wave of Customer Experience coming and we want you to have the tools and techniques to take to your business and see it grow. With ‘Companies that create exceptional Customer Experiences setting themselves apart from the rest’, it’s vital that every employee has the opportunity to learn these techniques. With this in mind we have made this 9th London event affordable and accessible. So take a look today.

Find out more information here and see for yourself what other have had to say about our events.

Best wishes,

Maggie Wheeler 

Call +44 (0)121 709 3938  |  Email  |  Live chat



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