VIDEO: 10 Benefits when Improving Customer Experience

Dear Customer Experience Professional,

Most people will talk the talk, few will walk the walk; be among those few!

What gives me the right to say this to you?
Because, as you know, Customer Experience World has a proven track record delivering world-class customer events drawing some of the finest world thought leaders, captains of the industry, to assist you to Learn More, to Add more Value and to Deliver Better Service.
Customer Success means Business Success – Fact!

With all the technology enhancements like Artificial Intelligence, process automation developments and employee demands, businesses are still seeking opportunities to increase both their value and profit.
That is the aim of CEW2018, as the world’s leading customer event, this year.  We have even included a masterclass within the conference, as a world first ever,  hosted by world-renowned call centre veteran of 40 years, Rod Jones.
This is my personal invitation for you to join us. You can conveniently book online here:  or contact Maggie Wheeler ( to assist.

 So what is in it for you and your business

Below I highlight the 10 Major Benefits of attending for you and your business when registering for this premier Customer Success event in Johannesburg on the 13th -14th March 2018: 

  1. Global thought leaders as our speakers

  2. Learn more  from the Masterclass, with an international CPD certificate to all attendees

  3. CICM Fellow Awards during the event

  4. Receive a copy of the Popular The Customer Magazine

  5. Automated Registration ensuring a positive arrival experience for our attendees

  6. A Head and Neck Massage during lunch

  7. Enjoy the hospitality of one of the most prestigious venues  in Johannesburg the Turbine Hall

  8. Networking with the most prominent C-Suite executives in South Africa

  9. Access to the latest development via the Sponsor like Game on Coaching

  10. referral program to ensure that you get rewarded when inviting your colleagues, business partners and others

 As a reminder watch this video of what happened at last year's Customer Experience World Conference. Now can you imagine how much you are going to gain from this year?
With this in mind, ask yourself: Can I really afford to miss out on attending CEW2018?

With a strong Customer Success Programme in place, your business has an awesome opportunity to increase both its value and its profit. Register for the CEW2018 Today


Tilly Davies