CEW2018: A true African Customer Success Programme

Customer Experience World Conference (CEW2018) is no ordinary 2-day conference; it is extraordinary in every way. 

Speakers from the largest and most successful companies, locally and globally, will share their knowledge, striving for a culture of service excellence on the 13th and 14th March. These are senior managers, directors and even CEO’s who will explain their company’s powerful customer success programmes.  They are doing what it takes to design and implement customer experience initiatives, every day and in a multi-cultural society.

“African customers have gone past the level of merely buying products and services; they buy results. Despite what some brands may still think, customer service and customer experience are actually two very different paradoxes towards a nexus! Although clearly they often cross over, brands should have a different strategy for both”. Editor Benson Mukandiwa / The Customer Magazine

For CEW2018 Johannesburg we have hand-picked speakers who can share industry best practices as well as their hands-on experiences on how they achieve success for the African customer. 

The programme is strategically placed to focus on leading-edge customer success strategies and best practices. It offers an exclusive and practical environment for like-minded executives to share knowledge and learn from one another’s experiences.

You can be sure that CEW 2018 is going to deliver an outstanding experience, where delegates will have access to high-quality content, deep knowledge and practical techniques.

Please join us for the finest customer experience event in the world, right here in Africa.