Learn how to implement the CX of tomorrow!

There is a great urgency for businesses to invest in Customer Experience (CX) because the customer, the employee and competitors are changing. The customer of tomorrow will completely be in charge and CEO’s will learn that a memorable customer experience is one that blends effortless technology with a warm human touch!


Join us at one of our Customer Experience World Conferences in 2017 (CEW2017), a local event with a global focus on the future of CX changes, addressing all sectors a business will have to compete in as part of a global economy.

With year on year attendance growth at our customer experience conferences, we have an impressive track record in attracting major brands and industry experts in delivering and supporting our landmark events to give you unique insights to be able to implement your own CX to compete in today's world.


REGISTER NOW FOR CEW CAPE TOWN 26 JUL 2017        REGISTER NOW FOR CEW BIRMINGHAM 17 OCT 2017

Book a VIP Package

Only 30 seats available

Book a VIP Package and get additional benefits at a great price - only available until 30th June.

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Referral Programme

Earn Amazon vouchers!

Join our referral programme and earn Amazon vouchers simply for referring friends and colleagues to our events.

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Customer Experience Blog

See all the latest CX articles

Unique CX insights
Speaker and guest posts
Tips to improve CX today

CX Blog

 Why should I attend?

We source the best speakers, the thought leaders, the industry experts worldwide to bring you up to speed on the future of the digitised customer experience. CEW is known as the most advanced customer experience event available for all CX professionals in the world.

CEW ties in together inspiring keynotes from authors, celebrity speakers, thought leaders, industry experts and CEO’s covering topics in Robotic Process Automation, Digital Future trends including IoT and Chatbots, Customer Service Gaps, Employee Experience, Case Studies and more.

Our attendees are encouraged to participate, to network and to gain new revolutionary customer experience insights; practical take home ideas that can be implemented immediately.



Whether you are a CX decision maker, a ‘C’ suite, VP, Senior Directors and Managers responsible for Strategy, CS, CX, Operations and Marketing our content is designed to help you understand the future of the digitised customer experience and give you actionable insights that you can implement today.

More information


 Watch the highlights from our latest event

Some of our leading CX speakers

    Gideon Galloway CEO King Price

    King Price Insurance is a South African based, privately owned company that was founded by Gideon Galloway....

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    Matt Ballantine Speaker, blogger and podcaster stamp London

    Matt Ballantine’s career has skirted a fine line between polymath and Jack of All Trades. Having graduated ...

    Read more

     

 Our Partners






Nicola Pollitt

Serco

Excellent conference the past 2 days. I’m raving to everyone I speak to … Loved the Lego, Asda and John Lewis presentations and have made some very valuable contacts for the future! Thankyou to Maggie for organising it all; very professional staff