Our Speakers

Our speakers represent many of the leading organisations in the customer experience space from across Europe. Each speaker will bring their own expertise in customer experience, from the senior leadership who get behind the vision and cultural change required to the directors and managers who design and implement the customer experience on a day to day basis.

Speakers are being added all the time, but those so far confirmed at this year’s conference include:

Jeremy Maggs Event Chair

Jeremy Maggs has been a journalist for 30 years and has worked across all media platforms – newspapers, rad...

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Geoff Ramm Multi-award winning speaker Author of Celebrity Service

Prepare to be entertained, energised and enlightened, on a journey of memorable customer service and market...

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Marno Boshoff Culture Evangelist King Price

Marno has been helping organizations to strategies and formulate a Master Plan of their dreams and visions ...

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Duncan Wallace Managing Partner EMEA Treehouse Global

Duncan specialises in ‘Direct Channel Solutions & Strategic Operations’ and has over 25 years experience as...

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Gideon Galloway CEO King Price

King Price Insurance is a South African based, privately owned company that was founded by Gideon Galloway....

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Hany Mokhtar Thought Leadership Executive Multiple industries

Mr. Mokhtar is a world class thought Leadership and an executive with extensive expertise in areas of Marke...

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Marije Gould Vice President of Marketing EMEA Verint Systems

Marije is the Vice President of Marketing EMEA at Verint Systems. Supporting Verint’s portfolio of Enterpri...

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Mohammed Areff Customer Engagement Lead Karabina

Mo has the distinction of being an executive who possesses the experience, capabilities and judgement for t...

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Sarina de Beer Managing Director Ask Afrika

Sarina de Beer is Managing Director at Ask Afrika. She is steeped in the Ask Afrika tradition of strong aca...

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