CUSTOMER

EXPERIENCE

WORLD

JOHANNESBURG 2017

22 – 23 MARCH | SOUTHERN SUN MONTECASINO

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Media Partners

African Business Central | Read more

African Business Central (“ABC”) is a leading online media company showcasing curated and original news on African Business, primarily, and all things Africa, in general. See website

 
Ask Afrika | Read more

Ask Afrika Group is the largest independent South African market research company. The company focuses on local relevance, benchmarked against the global context, and is also a member of European, Market Research Organisation (ESOMAR). Apart from its large South African footprint, Ask Afrika Group also operates in a dozen other African countries. See website

 
Chartered Institute of Customer Management | Read more

Chartered Institute for Customer Management is a renowned customer service and call centre professional board present in more that 14 countries and represented all over the world through its global implementation and certification partnership network. CICM is also involved in other initiatives including running the continental Service Excellence Awards for Africa and "The Customer Magazine" which is distributed across Africa. See website

 
Contact Centre Association of Zimbabwe | Read more

Contact Centre Association of Zimbabwe (CCAZ) is a Zimbabwe’s national body focused on uniting the contact centre/customer service industry, its people and growing its standards to global excellence by being the first point of contact in Zimbabwe. See website

 
CRMXchange | Read more

CRMXchange has developed unique industry insights into the business intelligence and professional programs required for successful operations. Known by our audience as the “event site,” we are experts in Webcast hosting. See website

 
cxi.today | Read more

cxi.today collaborates with customer experience (CX) executives and knowledge leaders to co-create and distribute newsworthy, leading-edge CX content. Our global-to-local, cross-media platform & digital broadcasting network includes our content catalyst site, digital magazine, round tables, LinkedIn, Facebook, YouTube, Twitter and Instagram. See website

 
Reconnect Africa | Read more

ReConnect Africa is a unique careers and business website and online magazine for African professionals around the world. See website

 
The Marketing Site | Read more

TheMarketingSite.com is a marketing and communications knowledge hub for newcomers to the industry, experienced marketing and communications practitioners and esteemed subject matter experts. See website