21 FEBRUARY 2017 | LONDON
A very worthwhile day with some great speakers and good quality content shared. The insights ranged across the technologies, integration, organisational structures and infrastructure, as well as the interaction with customers, and how people will engage with brands and technologies in the future. There was much food for thought, especially as the presentations stimulated questions and discussions shared in a very convivial and intimate atmosphere. A very rewarding day.
Mark Batchelor, Transformation and Customer Experience, Markman OTW
I wanted to say a very big Thank You for the first Annual Digital Leadership Conference. I found it extremely insightful and realised that our Company is further into the digital world than I originally thought. Jeremy was an extremely good Chair and Dr Nicola Millard and Ian Jindal, the highlights of my day. Such exceptional speakers and their subjects were enthralling. I learnt an awful lot over the day and met some amazing people. I will look at future events, as well as recommend to others.
Paula Brazier, Head of Client Experience, Foster Denovo
Great show yesterday, quality of speakers and subject matters was superb! I think you've nailed an area that I've not seen many talking about in terms of leadership and transformation like that.
Shamon Raytal, MO-Data
Next practice strategies don’t emerge by listening and following leaders in your field. They emerge by challenging accepted norms.
The research shows that a modest increase in customer experience at a typical $1 billion company can earn an average of $827 million in additional revenues over three years.
Source, Temkin Group
Jeremy Nicholas is a writer and broadcaster with thirty years on TV and radio, most of it with the BBC. He’...
If it's still appropriate to use the term 'digital native' then I guess I am one of them. My kids keep aski...
Nicola combines psychology with futurology to try and anticipate what might be lying around the corner for ...
Ian Jindal is a consultant, publisher and advisor in eCommerce and multichannel retail. Ian cofounded and i...
Lee Bryant is a leading thinker on technology-inspired organisational design and believes networks and plat...
Matt Ballantine’s career has skirted a fine line between polymath and Jack of All Trades. Having graduated ...
Our speakers represent many of the world's leading organisations in the Customer Experience industry, and will lead exclusive insights into:
The Digital Conference will take place at the Holborn Bars, London EC1N 2NQ
This one day special event is packed with keynote speeches, case studies, group exercises, networking and an opportunity to be thoroughly entertained. We guarantee you will go away thinking very differently about Customer experience. See the brochure for full details
This event is open to everyone involved in CX decision making, and people looking to further their knowledge of CX. From C-suite downwards, this Digital conference will ignite interest or increase expertise in the one area that can dramatically propel a business forward.