CUSTOMER

EXPERIENCE

WORLD

CAPE TOWN 2018

31 JULY & 1 AUG | EMBASSY HILL

RESERVE YOUR PLACE TODAY
 

Media Partners

Ask Afrika | Read more

Ask Afrika Group is the largest independent South African market research company. The company focuses on local relevance, benchmarked against the global context, and is also a member of European, Market Research Organisation (ESOMAR). Apart from its large South African footprint, Ask Afrika Group also operates in a dozen other African countries. See website

 
Chartered Institute of Customer Management | Read more

Chartered Institute of Customer Management is a global customer service and call centre organisation currently represented in three continents through its global implementation and certification partnership network. CICM aims to inspire the achievement of the highest standards of professionalism in all aspects of customer service in every international market. See website