CUSTOMER

EXPERIENCE

WORLD

AFRICA 2019

SOLUTION DRIVEN EVENTS IN AFRICA

RESERVE YOUR PLACE TODAY
 

Our Speakers

Our speakers represent many of the leading organisations in the customer experience space from across the world. Each speaker will bring their own expertise in customer experience, from the senior leadership who get behind the vision and cultural change required to the directors and managers who design and implement the customer experience on a day to day basis.

Speakers are being added all the time, but those so far confirmed at this year’s conference include:

Robin Pullen | South Africa

Event Chair
Get Activated!

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Ricardo Saltz Gulko | German, Israeli, Brazilian

Managing Director and Co-founder
Eglobalis Customer Experience, Innovation & Design Agency

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Mohamed Latib | USA

Founder & CEO
CX University

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Alex Genov | USA

Head of Customer Research
Zappos

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Andrew Lawson | UK

Chief Product Officer
Zopa

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Barbie Fink | South Africa

Director CX, recently retired
Adobe

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Clint Payne | South Africa

Senior Manager, Customer Experience
MultiChoice

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Emma Perkins

Head of Customer Experience EMEA
Experian

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Johanna Kollar | Middle East & Africa

Head of Communication Products Partnerships
Google

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Julia Ahlfeldt | South Africa

Certified Customer Experience Professional

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Nikki Gatenby | UK

MD and Owner
Propellernet

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Oisin Lunny | UK

Technology Stream Chair
OpenMarket

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Russell Scherwin | USA

CMO Watson Commerce
IBM

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Willem Gous | South Africa

Founder
The Human Entrepreneur

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