CUSTOMER

EXPERIENCE

WORLD

AFRICA 2019

SOLUTION DRIVEN EVENTS IN AFRICA

RESERVE YOUR PLACE TODAY
 

Our Speakers

Our speakers represent many of the leading organisations in the customer experience space from across the world. Each speaker will bring their own expertise in customer experience, from the senior leadership who get behind the vision and cultural change required to the directors and managers who design and implement the customer experience on a day to day basis.

Speakers are being added all the time, but those so far confirmed at this year’s conference include:

Robin Pullen | South Africa

Event Chair
Get Activated!

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Mohamed Latib | USA

Founder & CEO
CX University

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Alex Genov | USA

Head of Customer Research
Zappos

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Andrew Lawson | UK

Chief Product Officer
Zopa

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Clint Payne | South Africa

Senior Manager, Customer Experience
MultiChoice

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Colin Iles

Entrepreneur, Strategist, Disruptor
OpenExo, ABSA & The Equinox Innovation Centre

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Emma Perkins

Head of Customer Experience EMEA
Experian

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Fred Roed

CEO & Founder
Heavy Chef

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Johanna Kollar | Middle East & Africa

Head of Communication Products Partnerships
Google

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Julia Ahlfeldt | South Africa

Certified Customer Experience Professional

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Nikki Gatenby | UK

MD and Owner
Propellernet

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Oisin Lunny | UK

Technology Stream Chair
Barcelona Technology School

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Pauliina Jamsa | Finland

Global senior online marketing manager
Siemens

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Sarina de Beer | South Africa

Director: Client Experience
Ask Afrika

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Willem Gous | South Africa

Founder
The Human Entrepreneur

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Yugeshree Frylinck | South Africa

Founder & CEO
The CX Group

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